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Date and time: Tuesday 26th February 2019, 9am to 5pm (registration from 8.30am)
Location: Forest room at Pavilion on Northbourne, 242 Northbourne Avenue, Dickson ACT 2602
Facilitator: Carina Calzoni
Register online by: 20 February 2019
Fees (GST inclusive): Members $440, Non-members $605, Student member $220, Student non-member $302.50

Purpose of Workshop

To support the introduction of the enhanced Commonwealth performance framework, the Department of Finance released a series of guides. Developing good performance information (Resource Management Guide No. 131. April 2015)* emphasises that qualitative and quantitative performance information is critical to telling a coherent performance story that demonstrates the extent to which a Commonwealth entity is meeting its purposes through the activities it undertakes.

Performance story reports are essentially a short report about how a program contributed to outcomes. Although they may vary in content and format, most are short, mention program context and aims, relate to a plausible results chain, and are backed by empirical evidence (Dart and Mayne, 2005). The term 'performance story' was introduced by John Mayne in a paper that was published in 2004.

Performance story reports aim to strike a good balance between depth of information and brevity. They aim to be easy for staff and stakeholders to understand and help build a credible case about the contribution that a program has made towards outcomes or targets. They also provide a common language for discussing different programs and helping teams to focus on results.

This workshop will explore some different approaches to telling an accurate and meaningful performance story, and how they are developed. It will offer some steps for collecting and reporting performance information to tell a clear picture of performance and explore the role of program logic and evidence. It will be an interactive and engaging workshop involving case studies and group process.

*This guide is available on the Department of Finance website at

Who should attend?

This workshop is aimed at performance managers, programme managers and other officers responsible for measuring and reporting on the performance of programmes or other activities. It caters for beginner to intermediate level, whether you are creating, commissioning or coordinating a meaningful performance story for the first time or are seeking further technical information about how to tell a meaningful story about what has been achieved and demonstrate the extent to which your organisation is meeting its purpose through the activities it undertakes.

About the facilitator

Carina is enthusiastic and passionate about program design, monitoring and evaluation with over 15 years professional experience in evaluation working for State Government and as a consultant. She has facilitated over 50 program logic workshops and prepared over 30 design and evaluation frameworks and has led evaluations across a range of sectors including environment, agriculture, community development, mental health and local government. She understands the policy and program cycle and appreciates the role evaluation plays in this context.  


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